Rekit Rekit
Setup guide

Get Rekit running on your store

Create subscription plans, add them to your store, and give customers a place to manage their subscriptions.

Start setup ↓ See all features
  1. 1Install & openInstall Rekit from the Shopify App Store and open it.
  2. 2Plans & productsCreate a plan and pick the products that offer it.
  3. 3Add to themeShow the purchase options on your product pages.
  4. 4Customer portalGive subscribers a page to manage their subscriptions.
  5. 5Using the appWhere to find everything, day to day.
  6. 6TroubleshootingQuick fixes for common problems.

Step 1 of 6

Install and open the app

Install Rekit from the Shopify App Store.

After install

  1. Click Install and approve the permissions Shopify asks for.
  2. In Shopify admin, open Apps → Rekit.
  3. If the app asks you to choose a plan, pick one on the Billing page.
Rekit dashboard with active subscriptions, monthly recurring revenue, churn rate and unit forecasts
Rekit opens on the Dashboard.
Tip: To sell subscriptions, your store needs a payment provider that supports them, such as Shopify Payments.

Step 2 of 6

Create a plan and add products

A plan sets how often customers receive their order and how much they save.

Create a plan

  1. In Rekit, open Plans and click Create plan.
  2. Enter a Plan name, choose the Delivery frequency, and set a Subscriber discount if you want one.
  3. Open the Add from catalog tab and pick the products for this plan.
  4. Click Save.
Rekit plan editor with plan name, delivery options and a storefront preview
The plan page: name, delivery options and discounts, with a storefront preview.
Products on the plan, with tabs for On this plan and Add from catalog
Pick products in the Add from catalog tab.

To add a plan to more products later, open Products, select the products and click Assign plan. If some products fail, they already have that plan, so select only the ones that still need it.

← PreviousInstall & open

Step 3 of 6

Add Rekit to your theme

Rekit adds blocks you place in your theme editor. They are listed under Rekit in the Apps tab.

Show subscription options on product pages

  1. Go to Online Store → Themes → Customize.
  2. At the top of the editor, open your product page template, for example Products → Default product.
  3. In the product information section, click Add block → Apps → Rekit plan picker.
  4. Drag the block above the Add to cart button, then click Save.
Product page with One-time purchase and Subscribe and Save options above Add to cart
With the block in place, product pages show the purchase options.

To change how the options look, open Widget in Rekit and choose a design.

Widget designs to choose from in Rekit
Rekit → Widget: pick a design, then customize its text and colours.

The Rekit portal link block adds a "Manage your subscriptions" link for signed-in customers. See Customer portal below.

← PreviousPlans & products

Step 4 of 6

Customer portal

The customer portal is where subscribers manage their own subscriptions. It lives on your store domain, so add it to your header menu and customers can find it from any page.

https://your-store.com/apps/rekit/portal

1. Turn on the portal

  1. In Shopify admin, open Apps → Rekit → Settings.
  2. In the Customer portal card, make sure Enable customer portal is on.
  3. Optional: in the Subscription policies card, turn on Allow customers to cancel subscriptions if subscribers may cancel without contacting you.
  4. Click Copy link next to Your portal URL, then save.
Subscription policies settings with options to let customers pause, skip, cancel and change their subscriptions
Settings → Subscription policies: choose what customers can do on their own.

2. Add it to your header menu

  1. In Shopify admin, go to Content → Menus (on older admins: Online Store → Navigation).
  2. Open the menu your header uses, usually Main menu.
  3. Click Add menu item.
  4. Enter a label, for example Manage subscriptions.
  5. In Link, paste the portal URL you copied, or type /apps/rekit/portal.
  6. Click Save on the menu item, then Save menu.

3. Test it

  1. Open your storefront and click Manage subscriptions in the header.
  2. Signed out, you see Log in to manage subscriptions with a Log in button.
  3. Sign in as a customer with a subscription, and the portal lists their subscriptions.
My Subscriptions page listing a customer's subscriptions and order history
Signed in, customers see their subscriptions and order history.
Tip: Everyone sees a header menu link, but only signed-in customers see their subscriptions. To show a link to signed-in customers only, use the Rekit portal link theme block instead (Online Store → Themes → Customize → Add block → Apps).

What customers can do in the portal

  • Skip their next order, or undo a skip.
  • Pause and resume a subscription.
  • Edit subscription: change quantity and how often it's billed.
  • Change product: swap to another product or variant.
  • Cancel, if you allow it in Settings. Customers are offered skip or pause first.
Customer's subscription window with Edit subscription, Change product, Skip next, Pause and Cancel buttons
Each subscription in the portal has these actions.

On new customer accounts, you can also add the Rekit Subscriptions page to the account menu in Settings → Customer accounts → Customize.

← PreviousAdd to theme

Step 5 of 6

Day-to-day in the app

  • Dashboard: subscribers, revenue and recent activity at a glance.
  • Plans and Products: change your plans and which products they're on.
  • Subscriptions: see every subscription and open one to manage it for your customer.
  • Settings: customer portal, cancellation and billing rules.
  • Billing: your Rekit plan.
List of all subscriptions with filters and a search box
Subscriptions: every subscription, with filters and search.
One subscription with next order, items, billing schedule, and Skip next order, Pause and Cancel buttons
Open a subscription to skip, pause, swap or cancel for your customer.
← PreviousCustomer portal

Step 6 of 6

Troubleshooting

  • Subscription options don't show on a product: Check the product has a plan (step 2) and the Rekit plan picker block is on your product template (step 3).
  • Customer portal says "page not found": Make sure Rekit is still installed. If it says the portal is off, turn on Enable customer portal in Rekit → Settings.
  • Something else isn't working: Contact us through our Shopify App Store listing.

For policy questions, see Privacy and Terms.

← PreviousUsing the app

You're all set

Your store is ready to sell subscriptions. See everything else Rekit can do to grow your repeat revenue.

See all features Rekit on the App Store